《Liking, Tweeting and Posting: An Analysis of Community Engagement through Social Media Platforms》

打印
作者
来源
URBAN POLICY AND RESEARCH,Vol.39,Issue1,P.85-105
语言
英文
关键字
Twitter,facebook,instagram,social media,community engagement,planning
作者单位
Faculty of Built Environment, University of New South Wales Sydney, Sydney, Australia
摘要
Through data-driven analysis, this article maps the use of various social media platforms in a local government municipality, Georges River Council (GRC), in New South Wales, Australia from 2016 to 2019. We examine underlying dynamics of citizen engagement in Council’s projects and activities through their Facebook page, their Twitter account and Instagram feeds, using social network analysis and content analysis as two main methods of enquiry. This research emerges as part of a “smart cities” collaborative project involving three partners: University of New South Wales Sydney, Street Furniture Australia and Georges River Council, a small local government municipality located 15 km from Sydney’s central business district.摘要通过数据驱动分析,本文绘制了2016年至2019年澳大利亚新南威尔士州地方政府自治市乔治河委员会(GRC)各种社交媒体平台的使用情况. 我们使用社交网络分析和内容分析作为两种主要的调查方法,通过公民的Facebook页面、Twitter账户和Instagram feed,研究公民参与议会项目和活动的潜在动力. 这项研究是“智慧城市”合作项目的一部分,涉及三个合作伙伴:新南威尔士大学悉尼分校,澳大利亚街头家具和乔治斯河委员会,一个小的地方政府直辖市,距离悉尼中央商务区15公里.KEYWORDS: Twitterfacebookinstagramsocial mediacommunity engagementplanningAcknowledgmentsThe authors would like to thank Georges River Council for their comments and editing on the article.Disclosure StatementWe declare that this research has been funded by the Australian Government, Department of Industry, Innovation and Science, Department of the Prime Minister & Cabinet in the Smart Cities and Suburbs Program (2017).Additional informationFundingThis work was supported by the Australian Smart Cities and Suburbs Grant, Australian Commonwealth Departments of Prime Minister & Cabinet and Industry, Innovation and Science.