Informal settlement janitorial services: implementation of a municipal job creation initiative in Cape Town, South Africa

《Informal settlement janitorial services: implementation of a municipal job creation initiative in Cape Town, South Africa》

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关键字: basic sanitation; Expanded Public Works Programme; Free Basic Services policy; municipal policymaking; policy implementation; right to sanitation; South Africa; POLICY; CHALLENGES; WATER

作者单位: [Taing, Lina] Univ Cape Town, Urban Water Management Res Unit, Dept Civil Engn, Cape Town, South Africa. Taing, L (reprint author), Univ Cape Town, Urban Water Management Res Unit, Dept Civil Engn, Cape Town, South Africa. E-Mail: lina.taing@gmail.com

摘要: In 2011/12, the City of Cape Town announced that it would commence an on-site janitorial service for communal flush toilets in informal settlements throughout the metropolitan area. The dual objectives of the programme were to improve municipal sanitation services in informal settlements and to create new job opportunities in areas with high unemployment. This paper examines the janitorial programme's development and administration in Cape Town's largest township from 2011 to 2014, from the viewpoints of: (1) municipal sanitation officials; (2) civil society advocates; and (3) informal settlement residents employed as janitors. Interviews with key informants and observation of sanitation actors indicated that the implementation of the janitorial programme was mired in conflicting understandings of good governance and different prioritization of goals in multi-objective development initiatives. This case, in particular, points to a potential repercussion of including sanitation in multi-objective programming, for the administration of the job creation aspect took precedence and ultimately detracted from the janitorial programme's servicing goal.