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作者

来源

EUROPEAN PLANNING STUDIES,Vol.25,Issue3,P.425-442

语言

英文

关键字

Organizational resilience; resilience capacity; firm-region interaction; regional resilience; ORGANIZATIONAL RESILIENCE; CRITICAL INCIDENT; MANAGEMENT; CAPACITY

作者单位

[Billington, Mary Genevieve] Int Res Inst Stavanger, Stavanger, Norway. [Karlsen, James] Univ Agder, Dept Work Life & Innovat, Grimstad, Norway. [Karlsen, James] Agderforskning, Kristiansand, Norway. [Mathisen, Line] Northern Res Inst NORUT, Tromso, Norway. [Pettersen, Inger Beate] Western Norway Univ Appl Sci, Mohn Ctr Innovat & Reg Dev, Bergen, Norway. Karlsen, J (reprint author), Univ Agder, Dept Work Life & Innovat, Grimstad, Norway.; Karlsen, J (reprint author), Agderforskning, Kristiansand, Norway. E-Mail: james.karlsen@uia.no

摘要

This research explores organizational resilience in four manufacturing firms in four different regions of Norway. While regional resilience has gained attention in research, there have been few studies with a micro-level focus, investigating firms and their distinctive features of resilience. We chose a qualitative multiple-case study approach and employed a critical incident technique to study resilience in selected firms that had experienced external shocks and shifts in regard to changing markets, globalization and advances in technology. Each, however, had managed to continually develop resilience capacity over time. Our framework considered three dimensions of organizational resilience: the cognitive, the behavioural and the contextual. We address how resilience is sustained over time, the evolutionary nature of organizational resilience in firms and how resilient firms relate to the region. We found that all three dimensions of resilience capacity were evident in each firm, but appeared as a complex and unique blend. Furthermore, each dimension was supported by regional ties and affiliations. The findings suggest that organizational resilience is a dynamic capability conditioned by firm-region interactions, which are cultural, social and economic. Regional resilience is built through the contribution of the firm to the economic and social systems of the region.