《Conceptualizing the Personal Touch: Experiential Knowledge and Gendered Strategies in Community Supervision Work》
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- 作者
- 来源
- JOURNAL OF CONTEMPORARY ETHNOGRAPHY,Vol.48,Issue3,P.311-338
- 语言
- 英文
- 关键字
- parole and probation; gender; discretion; working alliance; PRISON OFFICERS; FEELING RULES; EMOTION WORK; PAROLE; PROBATION; PENOLOGY; REENTRY; STATE; REHABILITATION; NARRATIVES
- 作者单位
- [Welsh, Megan] San Diego State Univ, Sch Publ Affairs, 5500 Campanile Dr, San Diego, CA 92182 USA. Welsh, M (reprint author), San Diego State Univ, Sch Publ Affairs, 5500 Campanile Dr, San Diego, CA 92182 USA. E-Mail: mwelsh@sdsu.edu
- 摘要
- Tasked with a fractured institutional mandate of ensuring public safety while facilitating the rehabilitation of their criminalized clients, community supervision workers exercise a considerable amount of discretion in how to achieve these goals. Yet much remains unknown about these workers' strategies for doing so, which are informed by experiential knowledge and social identities-what I call the "personal touch." Drawing on in-depth interviews conducted with California state parole agents and county probation officers as part of a larger ethnographic inquiry of prisoner reentry, I apply a feminist lens to analyze how workers leverage personal aspects of themselves that they value to manage the impossibilities of their work. My findings show how workers employ a personal touch to connect with clients in meaningful ways, but also how these approaches are built on normative assumptions about gender.