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作者

Le Yi Koh;Kum Fai Yuen

来源

CITIES,Vol.134,Issue1,Article 104125

语言

英文

关键字

作者单位

School of Civil and Environmental Engineering, Nanyang Technological University, Singapore;School of Civil and Environmental Engineering, Nanyang Technological University, Singapore;Department of Maritime Technologies, Chalmers University of Technology, SE-412 96 Gothenburg, Sweden;Volvo Group AB, SE-40508 Gothenburg, Sweden;School of Business, Economics and Law, Department of Business Administration, Division of Industrial and Financial Management and Logistics, University of Gothenburg, SE-40530 Gothenburg, Sweden;University of Toronto, Toronto, Canada;Universidade Tecnologica Federal do Parana, Curitiba, Brazil;Centre for Urban Research, School of Global Urban and Social Studies, RMIT University, 411 Swanston Street, Melbourne, VIC 3000, Australia;Australian Urban Design Research Centre (AUDRC), School of Design, The University of Western Australia, Level 2, 1002 Hay St, Perth, Western Australia, Australia;School of Agriculture & Environment, The University of Western Australia, 35 Stirling Highway, Crawley, WA 6009, Australia;Humphrey School of Public Affairs, University of Minnesota, Minneapolis, USA;Institut d'Estudis Regionals i Metropolitans de Barcelona (IERMB), Autonomous University of Barcelona, Plaça del Coneixement, Edifici MRA, Planta 2, Campus UAB, 08193 Bellaterra, Spain;TURBA Lab, Internet Interdisciplinary Institute (IN3), Universitat Oberta de Catalunya, Barcelona, Spain;State Key laboratory of urban and regional Ecology, Research Center for Eco-environmental Sciences, Chinese Academy of Sciences, Beijing 100085, China;University of Chinese Academy of Sciences, Beijing 100049, China;Beijing-Tianjin-Hebei Urban Megaregion National Observation and Research Station for Eco-Environmental Change, Research Center for Eco-Environmental Sciences, Chinese Academy of Sciences, Beijing 100085, China;Xiongan Institute of Innovation, Xiongan New Area, 071000, China

摘要

Five hundred survey responses on consumer acceptance of autonomous delivery robots (ADRs) were collected because the pandemic has increased the emphasis on contactless deliveries, spurring some interest in ADRs to perform last-mile deliveries in urban cities. To examine consumers' intention to adopt ADRs, a comprehensive theoretical model grounded on the Health Belief Model and Task-Technology Fit Model was presented and structural equation modeling was applied to examine the survey data. The analysis revealed that the constructs from both theories have significant effects on outcome expectations and task-technology fit. Additionally, outcome expectations and task-technology fit are strong predictors of consumers' intention, as indicated by their direct and indirect effects. Thus, this study enriches existing research by interpreting consumers' intention to adopt ADRs through health and technology perspectives. It also provides practical implications and policy recommendations for urban planning and design.