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作者

Ali Asker Guenduez;Ines Mergel

来源

CITIES,Vol.129,Issue1,Article 103791

语言

英文

关键字

Dynamic managerial capabilities;Organizational readiness;Smart city managers;Smart city;Cities;Transformation;Interviews

作者单位

Smart Government Lab, University of St. Gallen, Dufourstrasse 40a, 9000 St. Gallen, Switzerland;Department of Politics and Public Administration, University of Konstanz, Universitätsstr. 10, 78464 Konstanz, Germany;Smart Government Lab, University of St. Gallen, Dufourstrasse 40a, 9000 St. Gallen, Switzerland;Department of Politics and Public Administration, University of Konstanz, Universitätsstr. 10, 78464 Konstanz, Germany

摘要

This study focuses on the dynamic managerial capabilities of smart city managers and the organizational readiness of a city administration required to drive smart city transformation. After reviewing the literature, we conducted semi-structured interviews with smart city managers in 40 smart cities. We identified five dynamic capabilities that effectively contribute to smart city transformation: seizing, sensing, innovation, integrative, and empowering capability. Our analysis also reveals that a city administration's organizational readiness plays a critical role in these transformative processes and relies on four factors: innovation readiness, resource readiness, a participatory and collective mindset, and strategic readiness. Based on our findings, we suggest a theoretical framework composed of 10 propositions that describe the mutual influences of these dynamic managerial capabilities and organizational readiness factors, together with their contributions to smart city transformation. We conclude with a discussion of the limitations and the implications for future research and practice.